MD ASHEK HASAN RAFSUN
Technical Project Manager | AI Product Delivery
Open to remote & hybrid
Professional Summary
TPM with 2+ years delivery experience at AI Avatar Bangladesh Ltd., managing 3 engineering squads (10+ engineers) delivering Android/iOS AI products across 3 time zones. Promoted from ops into TPM within 3 months. Shipped LLM integrations across 3 vendors, delivered IPO compliance system 2 weeks early, and grew app from zero to 5k+ MAU. TPM portfolio (RAID logs, sprint dashboards, release checklists, status templates): github.com/RAFSuNX/tpm-portfolio
Selected Wins
- Recovered 3-squad delivery from 62% to 95% sprint completion in 2 quarters — no added headcount
- Delivered IPO compliance system 2 weeks early; zero audit issues across 50,000+ documents
- Raised C-level satisfaction from 7.1 to 9.0/10 and held it through full product lifecycle
Core Competencies
Program Delivery: Agile/Scrum • Sprint Planning & Execution • Backlog Refinement • Retrospectives • Dependency Management • RAID Log Management • RACI Framework • Release Governance • Change Control • Critical Path Planning • OKR Setting • Postmortem Facilitation
Stakeholder & Risk Management: Stakeholder Alignment • Executive Reporting • Risk Register Management • SLA/SLO Ownership • Cross-functional Leadership • Capacity Planning • QA/UAT Coordination
Technical Skills: Architecture Discussion Facilitation • Release Readiness Coordination • CI/CD Governance • Engineering Dependency Planning • Incident Management • Third-party API Integration • Process Automation • Technical Documentation
Tools & Platforms: Jira • ClickUp • Confluence • Slack • GitHub • Datadog • GitHub Actions • LLM APIs (OpenRouter, Fireworks AI, Groq)
Professional Experience
AI Avatar Bangladesh Ltd. | Dhaka, Bangladesh
Promoted into TPM within 3 months
Delivery Scope: 3 engineering squads (10+ engineers) across frontend/backend/AI integration • 3 time zones • biweekly C-level stakeholder cadence • Android + iOS platform
Led delivery of an AI companion mobile application (Android + iOS) from zero to 5k+ monthly active users. Since January 2026, leading delivery coordination for an R&D initiative on real-time 3D AI avatar simulation with client-side mobile rendering - team has achieved first working prototype milestone with rendering pipeline validated on-device.
As Technical Project Manager:
- 95% sprint completion rate achieved across 3 distributed squads by instituting Jira-tracked dependency boards, RAID log risk reviews, and 24-hour blocker escalation protocol — recovered from 62% baseline over 2 quarters across 3 time zones
- C-level satisfaction score elevated from 7.1 to 9.0 (internal 0-10 pulse survey) by instituting structured bi-weekly demos and risk-flagged written progress reports, sustaining executive alignment and cross-functional confidence through full product lifecycle
- Coordinated third-party LLM API integration program (OpenRouter, Fireworks AI, Groq) across 3 concurrent vendor timelines, delivering all integrations on schedule with validated output quality against defined acceptance criteria
- Eliminated post-release rollbacks across 8 consecutive release cycles by defining QA test scope and critical-path coverage strategy per SDLC cycle, surfacing edge cases during pre-launch UAT before each production release
- Release cycle time cut 30% and ad-hoc deployments eliminated by standardizing CI/CD release governance — defined change control framework, sign-off process, and release criteria across 3 engineering teams
- IPO-readiness compliance system delivered 2 weeks ahead of audit deadline by architecting governance framework for 50,000+ documents across 12 departments — zero audit issues, framework adopted company-wide
As Client Onboarding & Technical Operations Lead:
- 100% SLA compliance maintained across 120+ client onboardings within 48-hour windows by engineering cross-functional handoff protocols and managing concurrent account queues across the technical operations pipeline
- Translated 40+ client business requirements into technical configurations during onboarding, reducing implementation errors and supporting sales team in closing accounts that contributed to $15K MRR growth
- Owned incident escalation workflows for deployment and uptime issues across all active client accounts, maintaining SLA commitments and mitigating client churn risk
Intelligent Image Management Ltd. | Dhaka, Bangladesh
- $5K/month operational cost reduction (40%) achieved by redesigning end-to-end workflows and introducing process automation, reallocating 3 FTE to higher-value delivery work
- 98.6% delivery accuracy sustained across all quarterly targets by enforcing QA checkpoints and KPI dashboards across a 15-member cross-functional team
- Optimized Apache Airflow ETL pipeline processing 40M images, cutting latency 30% through infrastructure tuning and batching strategy improvements
- Built automated Python validation scripts and KPI framework for enterprise data quality, formally adopted as organizational standard across all delivery teams
ElitePonno | Dhaka, Bangladesh
- Optimized WooCommerce platform via caching layers and CDN configuration, improving response time 43% and sustaining 99.5% uptime at 500+ monthly transactions
- Order processing time cut 30% by redesigning fulfillment workflows to eliminate manual handoff steps and standardize end-to-end order lifecycle
Personal Projects
Android Financial Tracker with AI • Personal Project
Solo-built production Android financial tracker with AI transaction parsing. Owned full delivery: scope, trade-off decisions, release process, and post-launch iteration.
- Shipped zero to production in under 4 weeks — defined release gates, managed build pipeline via GitHub Actions CI/CD, maintained signed APK release cadence on every push to main
- Owned risk management for SMS data privacy: defined architecture constraints, validated threat model, and enforced data handling rules across cloud and on-device AI paths
Stack: React Native • Fastify • PostgreSQL • Redis • OpenRouter • NuExtract • GitHub Actions • Oracle Cloud
Education
BBA (Honours) in Management - Government Bangla College, Dhaka | 2022-2027 (Expected) | Currently working full-time