MD ASHEK HASAN RAFSUN
Technical Project Manager · AI Product Builder
Open to remote & hybrid
Professional Summary
TPM with 2.5+ years across delivery and technical operations, now driving multi-squad delivery at AI Avatar Bangladesh Ltd. (2+ yrs), managing 3 engineering squads (10+ engineers) delivering Android/iOS AI products across 3 time zones. Ships products hands-on: built an AI companion app solo end to end, from React Native client to FastAPI backend and Kubernetes infrastructure. Promoted from ops into TPM within 3 months. Shipped LLM integrations across 3 vendors, delivered an IPO compliance system 2 weeks early, and grew an app from zero to 5k+ MAU. Builds AI-powered workflows and automation hands-on with Claude Code, Codex, and LLM APIs (API, webhook, and analytics integrations end to end). TPM portfolio (RAID logs, sprint dashboards, release checklists, status templates): github.com/RAFSuNX/tpm-portfolio
Selected Wins
- Recovered 3-squad delivery from 62% to 95% sprint completion in 2 quarters, no added headcount
- Delivered IPO compliance system 2 weeks early; zero audit issues across 50,000+ documents
- Raised C-level satisfaction from 7.1 to 9.0/10 and held it through full product lifecycle
Core Competencies
Program Delivery: Agile/Scrum • Sprint Planning & Execution • Backlog Refinement • Retrospectives • Dependency Management • RAID Log Management • RACI Framework • Release Governance • Change Control • Critical Path Planning • OKR Setting • Postmortem Facilitation
Stakeholder & Risk Management: Stakeholder Alignment • Executive Reporting • Risk Register Management • SLA/SLO Ownership • Cross-functional Leadership • Capacity Planning • QA/UAT Coordination
Technical Skills: Architecture Discussion Facilitation • Release Readiness Coordination • CI/CD Governance • Engineering Dependency Planning • Incident Management • Third-party API Integration • Process Automation • Technical Documentation
Tools & Platforms: Jira • ClickUp • Confluence • Slack • GitHub • Datadog • GitHub Actions • LLM APIs (OpenRouter, Fireworks AI, Groq)
Professional Experience
AI Avatar Bangladesh Ltd. | Dhaka, Bangladesh
Promoted into TPM within 3 months
Delivery Scope: 3 engineering squads (10+ engineers) across frontend/backend/AI integration • 3 time zones • biweekly C-level stakeholder cadence • Android + iOS platform
Led delivery of an AI companion mobile application (Android + iOS) from zero to 5k+ monthly active users. Since January 2026, leading delivery coordination for an R&D initiative on real-time 3D AI avatar simulation with client-side mobile rendering - team has achieved first working prototype milestone with rendering pipeline validated on-device.
As Technical Project Manager:
- 95% sprint completion rate achieved across 3 distributed squads by instituting Jira-tracked dependency boards, RAID log risk reviews, and 24-hour blocker escalation protocol, recovered from 62% baseline over 2 quarters across 3 time zones
- C-level satisfaction score elevated from 7.1 to 9.0 (internal 0-10 pulse survey) by instituting structured bi-weekly demos and risk-flagged written progress reports, sustaining executive alignment and cross-functional confidence through full product lifecycle
- Coordinated third-party LLM API integration program (OpenRouter, Fireworks AI, Groq) across 3 concurrent vendor timelines, delivering all integrations on schedule with validated output quality against defined acceptance criteria
- Eliminated post-release rollbacks across 8 consecutive release cycles by defining QA test scope and critical-path coverage strategy per SDLC cycle, surfacing edge cases during pre-launch UAT before each production release
- Release cycle time cut 30% and ad-hoc deployments eliminated by standardizing CI/CD release governance, defined change control framework, sign-off process, and release criteria across 3 engineering teams
- IPO-readiness compliance system delivered 2 weeks ahead of audit deadline by architecting governance framework for 50,000+ documents across 12 departments, zero audit issues, framework adopted company-wide
As Client Onboarding & Technical Operations Lead:
- 100% SLA compliance maintained across 120+ client onboardings within 48-hour windows by engineering cross-functional handoff protocols and managing concurrent account queues across the technical operations pipeline
- Translated 40+ client business requirements into technical configurations during onboarding, reducing implementation errors and supporting sales team in closing accounts that contributed to $15K MRR growth
- Owned incident escalation workflows for deployment and uptime issues across all active client accounts, maintaining SLA commitments and mitigating client churn risk
Intelligent Image Management Ltd. | Dhaka, Bangladesh
- $5K/month operational cost reduction (40%) achieved by redesigning end-to-end workflows and introducing process automation, reallocating 3 FTE to higher-value delivery work
- 98.6% delivery accuracy sustained across all quarterly targets by enforcing QA checkpoints and KPI dashboards across a 15-member cross-functional team
- Optimized Apache Airflow ETL pipeline processing 40M images, cutting latency 30% through infrastructure tuning and batching strategy improvements
- Built automated Python validation scripts and KPI framework for enterprise data quality, formally adopted as organizational standard across all delivery teams
ElitePonno | Dhaka, Bangladesh
- Optimized WooCommerce platform via caching layers and CDN configuration, improving response time 43% and sustaining 99.5% uptime at 500+ monthly transactions
- Order processing time cut 30% by redesigning fulfillment workflows to eliminate manual handoff steps and standardize end-to-end order lifecycle
Personal Projects
Solo Build • Google Play Closed Testing
Solo-built real-time conversational AI app, live in Google Play closed testing. Owned the full product lifecycle as sole developer: architecture, React Native client, async Python backend, Kubernetes infrastructure, and release management.
- Engineered a model-steering layer as the core of the product, reliably driving the LLM to the exact behavior and persona required, holding it in character even when the base model resists, at the lowest possible inference cost
- Solo-built and shipped a real-time conversational AI app to Google Play closed testing, delivering human-like streaming conversation, proactive AI-initiated check-ins, and a long-term memory that forgets nothing, remembering everything the user has ever shared, context-optimized for maximum recall at minimal token cost
- Owned the full product lifecycle end-to-end, architecture, mobile client, async backend, Kubernetes infrastructure, and release pipeline, as the only developer
Stack: React Native • TypeScript • FastAPI • PostgreSQL • Redis • Kubernetes • Cloudflare
Android Financial Tracker with AI • Personal Project
Solo-built production Android financial tracker with AI transaction parsing. Owned full delivery: scope, trade-off decisions, release process, and post-launch iteration.
- Shipped zero to production in under 4 weeks, defined release gates, managed build pipeline via GitHub Actions CI/CD, maintained signed APK release cadence on every push to main
- Owned risk management for SMS data privacy: defined architecture constraints, validated threat model, and enforced data handling rules across cloud and on-device AI paths
Stack: React Native • Fastify • PostgreSQL • Redis • OpenRouter • NuExtract • GitHub Actions • Oracle Cloud
Education
BBA (Honours) in Management - Government Bangla College, Dhaka | 2022-2027 (Expected) | Currently working full-time