# MD Ashek Hasan Rafsun

> Technical Project Manager based in Dhaka, Bangladesh. Specializes in multi-squad delivery for AI mobile products, enterprise compliance systems, and distributed engineering teams.

## Contact
- Email: contact@rafsunx.com
- Website: https://rafsunx.com
- LinkedIn: https://www.linkedin.com/in/ashek-hasan-rafsun/
- GitHub: https://github.com/RAFSuNX
- Telegram: https://t.me/rafsunx
- Twitter/X: https://twitter.com/RAFSuN_X

## Key Pages
- [Portfolio & Resume](https://rafsunx.com)
- [Resume (HTML)](https://rafsunx.com/resume.html)
- [TPM Artifact Portfolio](https://github.com/RAFSuNX/tpm-portfolio)

## Professional Summary
Technical Project Manager at AI Avatar Bangladesh Ltd. since August 2024 - promoted from technical operations into TPM within 3 months. Manages multi-squad delivery across AI mobile products, enterprise compliance systems, and distributed engineering teams spanning 3 time zones, from sprint governance to C-level reporting.

Currently leading delivery coordination for a new R&D initiative focused on real-time 3D AI avatar simulation with client-side rendering on mobile devices.

## Selected Wins
- Sprint Recovery: Recovered sprint completion from 62% to 95% over 2 quarters across 3 squads and 10+ engineers
- IPO System Delivery: Built and shipped document governance framework for 50,000+ documents across 12 departments in under 8 weeks - zero audit issues, 2 weeks ahead of deadline
- Stakeholder NPS: Raised C-level stakeholder NPS from 7.1 to 9.0 through structured reporting and bi-weekly demos

## Work Experience

### Technical Project Manager - AI Avatar Bangladesh Ltd. (November 2024 - Present)
- Promoted from Client Onboarding & Technical Operations Lead within 3 months
- Managing 3 engineering squads across frontend/backend/AI integration in 3 time zones
- Android + iOS platform with 10k+ monthly active users at peak
- Led LLM API integrations (OpenRouter, Fireworks AI, Groq)
- Delivered IPO-readiness document management system ahead of deadline
- Standardized CI/CD release process, cutting release cycle time by 30%
- Currently working on 3D AI avatar simulation R&D initiative

### Client Onboarding & Technical Operations Lead - AI Avatar Bangladesh Ltd. (August 2024 - October 2024)
- Onboarded 120+ clients within 48-hour SLA windows
- Generated $15k MRR growth through consultative upselling

### Data Operations Manager - Intelligent Image Management Ltd. (March 2024 - July 2024)
- Managed 15-member team, 98.6% accuracy rate
- Reduced operational costs by $5k/month (40%) through workflow redesign
- Optimized Airflow ETL pipeline processing 40 million images

### Operations & Platform Manager - ElitePonno (October 2023 - February 2024)
- Improved WooCommerce platform response time by 43%
- Maintained 99.5% uptime at 500+ monthly transactions

## Core Competencies
Agile/Scrum, Sprint Planning, Backlog Refinement, Retrospectives, Dependency Management, RAID Log Management, RACI Framework, Release Governance, Change Control, Critical Path Planning, OKR Setting, Postmortem Facilitation, Stakeholder Alignment, Executive Reporting, Risk Register Management, SLA/SLO Ownership, Cross-functional Leadership, Capacity Planning, QA/UAT Coordination, System Design, Technical Design Review, CI/CD Pipeline Coordination, Third-party API Integration

## Tools & Platforms
Jira, ClickUp, Confluence, Slack, GitHub, Datadog, OpenRouter, Fireworks AI, Groq

## Education
Honours in Management - Government Bangla College, Dhaka | Session 2022-23 | 3rd Year (In Progress)

## Certifications
Google Project Management Certificate - Coursera (In Progress)

## Languages
Bengali: Native | English: Professional working proficiency

## TPM Portfolio
Public repository of TPM artifacts and templates: https://github.com/RAFSuNX/tpm-portfolio
Includes: RAID logs, RACI matrices, go/no-go checklists, rollback runbooks, vendor/API trackers, sprint retrospectives, executive status reports, feature delivery checklists, delivery dashboard KPI frameworks